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BEFORE YOUR TRIP

Documentation Required: A valid passport is required for travel into the United States from Mexico, Canada and other international destinations. 

Visa Waiver Program: Travelers coming to the United States for tourism or business for 90 days or less from qualified countries may be eligible to visit the United States without a visa if they meet the visa waiver program requirements. Thirty-six countries currently participate in the Visa Waiver Program. Visit the Department of State for more information. 

Customs: You must complete customs and immigrations formalities at the first point of arrival in the U.S., whether or not it's your final destination.

Travel Insurance: There is no compulsory or government plan in the U.S. You are advised to purchase travel and health insurance in case of an emergency.

Services for the Physically Challenged: Austin provides telephone referrals and information about accessibility and services for the disabled. Call 512-478-9647. Hearing-impaired persons with a TDD/TTY machine may call 512-385-5872

TRANSPORTATION:
Getting Here
BY AIR: Austin-Bergstrom International Airport (512-530-2242)is located approximately eight miles southeast of downtown. The one way Capital Metro Airport Flyer runs to downtown approximately every 40 minutes. To get from Austin-Bergstrom International Airport to your destination: You can rent a car, take a taxi or limo or ride a bus. Rental car service desks are located in the baggage claim area. All major companies are represented in Austin. Taxis are available outside the baggage claim area. Super Shuttle also has a service desk located in the baggage claim area. Service begins from the lower level outside the baggage claim service.  

BY BUS: The Greyhound Bus Station (512-458-4463; 916 E Koenig Lane) is located on the north side of town off I-35. To travel downtown, take Metro Bus #7 (Duval). Convenient schedules provide easy access to connecting buses to travel within Austin as well as to other cities in Texas.

BY TRAIN: Amtrak Rail offers the Texas Eagle, traveling daily between Chicago and San Antonio, with stops in Austin and Dallas and other major cities. 

To help you become familiar with Austin, here are a few quick facts about our city.

  • Location: Austin, the Texas State capital, is the fourth largest city in Texas and located in Central Texas. Described as the gateway to the scenic Texas Hill Country, Austin is approximately 80 miles from San Antonio; 165 miles from Houston; 189 miles from Ft. Worth and 195 miles from Dallas.   
  • Population: Approximately 1.9 million people.
  • Climate: 300 days of sunshine annually with an average temperature in the fall/winter in the 50s °F and for spring/summer in the 80s °F.
  • Time zone: Austin is on Central Standard Time. One hour behind New York City (East Coast); and two hours ahead of Los Angeles (West Coast).
  • Airport: Austin-Bergstrom International Airport is located approximately eight miles or a short 15-minute drive from the city center.  All major airlines provide service to Austin with either non-stop or direct service from all major USA gateway cities. www.austintexas.gov/department/nonstop-flights-out-abia
  • Legal car rental age: 25 years old
  • Legal driving age: 16 years old
  • Legal drinking age: 21 years old (photo ID or passport required)
  • Smoking: Smoking is prohibited in most buildings in Austin. In some restaurants within Austin smoking is allowed in outdoor dining sections only.