Visit Austin has partnered with Key Bookings to offer group housing services. They will manage and monitor room blocks at multiple hotels via the simple, secure Passkey web portal. Services include a customized event site for your group, a toll-free question hotline, room block management and more. Reservations can be booked online or by phone.

For meeting planners, the Housing Bureau offers secure, 24/7 access to online inventory and room block management tools, along with useful reports. Planners can manage reservations through the day of arrival, and even send broadcast e-mail communications to attendees and exhibitors.

Getting started

Begin the conversation with your sales representative during the booking process if possible. If the decision to use housing occurs after the hotels are contracted, contact Linda Atkins at 512-583-7222 or 866-462-8784 for more information.

Reporting capabilities

  • Room Pick Up Report
    Detailed listing of the number of rooms committed, sold and available at each hotel, along with a total recap of all hotels in the block.
  • Rooming List Report
    Lists everyone who has a reservation, either alphabetically by name or by hotel.
  • History/Pace Report
    Indicates the activity pace of new, modified and cancelled reservations.

Additional reports available upon request.