Visit Austin Employment

Current Job Openings

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About Visit Austin

Visit Austin is charged with marketing Austin nationally and internationally as a premier business and leisure destination, thus enriching our community's overall quality of life. Visit Austin devotes itself to promoting all of the things in Austin that people are already talking about. This city has a one-of-a-kind culture and universal appeal, and we want to make sure people know about it.

Our Values:

  • Austin is in our DNA
  • Listening empowers our work
  • We’re all in this together
  • You matter
  • Celebrate wins and learn from losses

Austin Visitor Center Supervisor (With Weekend Coverage)

Summary of Position and Duties

  • Execute marketing strategies put in place to increase revenue.
  • Support retail procedures, ticket sales, receiving inventory controls and re-stocking
  • Assist incoming visitors and incoming calls with appropriate information.
  • Always ensure the highest level of customer service to visitors and customers in person or by phone.
  • Supervise appropriate cash controls, i.e., receipts and reconciliation of sales for the Center.
  • Assist in opening and closing procedures including banking, clean standards and securing the building.
  • Communicate policies and procedures to staff and volunteers.
  • Collaborate with staff to problem solve.
  • Weekday and weekend shifts will be required (40 hours per week, supervisory responsibilities on the weekend).
  • Perform other duties as required

Key Qualifications and Skill Requirements

  • Customer service, retail, and cash-handling experience.
  • Management or key holder experience.
  • Familiarity of Austin and local businesses.
  • Ability to manage multiple tasks and deadlines.
  • Must be organized and punctual.
  • Ability to communicate effectively orally, by phone, in person, and in writing.

Interested individuals should submit a resume and cover letter to vccareers@visitaustin.org, with "Visitor Center Supervisor" in the subject line, by February 10, 2023. Visit Austin is an equal opportunity employer.

Internship Opportunities

Visit Austin is seeking interns for the following departments: Marketing, Film & Music; Sports & Sales; and Services, Strategic Alliances, and Foundation. Click here to learn more about internships and how to apply.