Austin is Excited To Welcome Your Event
Whenever you’re ready, know that Visit Austin and our local community are ready to welcome you.
Last updated September 2, 2021
Our team is focused on the future and ready to work with you to find creative solutions to make your meeting a success in whatever form it takes. As you’re planning your Austin event, here’s what you and your attendees need to know. Wondering what is open right now? Look for the Open Now filter throughout our website.
Face Coverings & Social Distancing
The City of Austin has issued a mask mandate ordinance (effective Aug. 12, 2021). Masks are to be worn regardless of vaccination status in or on City property, and on property the City owns, manages or controls. This includes the Austin Convention Center and the Palmer Events Center. Find the most up-to-date information here.
Austin Public Health (APH) has published color-coded charts for vaccinated and unvaccinated individuals to help residents and visitors understand the stages of risk and provide recommendations on face coverings, social distancing and other safety recommendations. You can also view color blind-friendly charts here. Many businesses continue to require the use of face masks for staff and guests and may limit capacity or implement additional safety protocols at their own discretion. Learn More
Hotels & Lodging
Austin hotels can accommodate overnight guests at full capacity. Indoor meetings and other indoor gatherings at hotels may occur at 100 percent capacity. Indoor areas of hotel restaurants, bars and other alcoholic beverage service outlets can operate at up to 100 percent maximum capacity and outdoor areas of restaurants and bars can operate at up to 100 percent capacity. Note: many hotels continue to require the use of face masks for staff and guests and may limit capacity or implement additional safety protocols at their own discretion.
Austin hotels have standardized safety and cleanliness guidelines as they welcome you back, keeping top of mind how to protect both their guests and employees. Stay up to date on what our hotels are doing to ensure your health and safety. Learn More
Individual hotels and hotel chains are sharing their safety plans to help address concerns as well.
- Accor All Stay Well and All Meet Well
- American Hotel & Lodging Association Safe Stay
- AT&T Hotel and Conference Center
- Four Seasons Lead with Care Program
- Hilton CleanStay
- Hilton EventReady with CleanStay / Hilton Austin EventReady protocols
- Hyatt Hotels Global Care & Cleanliness Commitment
- IHG Hotels & Resorts
- Marriott Global Cleanliness Council
- Marriott "Commitment to Clean" Event Resources
- Omni Safe & Clean initiative
- Radisson Hotels Safety Protocol
- Red Roof RediClean
- Remington Hotels COVID-19 Mitigation Program
- Wyndham Hotels & Resorts Count on Us
- Airbnb Enhanced Cleaning Initiative
Austin Convention Center & Palmer Events Center
The Austin Convention Center and Palmer Events Center are open and continue to adhere to all City of Austin, Travis County, State of Texas and Centers for Disease Control and Prevention (CDC) recommendations.
The City of Austin has issued a mask mandate ordinance (effective Aug. 12, 2021). Masks are to be worn regardless of vaccination status in or on City property, and on property the City owns, manages or controls. This includes the Austin Convention Center and the Palmer Events Center.
As of July 2021, there will be no social distancing obligations. Health screenings and temperature checks upon entry are not required but are available as optional services per client request.
The Austin Convention Center Department (ACCD) has also implemented its Client Resource and Safety Action Plan. Developed in partnership with and under the guidance of local Austin Public Health officials, CDC guidelines, current federal and state guidelines and the Austin Convention Center Department executive team, this plan was commissioned to safeguard the health and well-being of clients, their events, its team members and the local Austin community. The plan outlines ACCD’s enhanced cleaning and sanitization protocols, physical and social distancing measures, requirements of all events, new responsibilities of venue employees and contractors, as well as modifications to food and beverage services. Learn More
In November 2020, the Austin Convention Center achieved the Global Biorisk Advisory Council® (GBAC) STAR™ accreditation, the gold standard for prepared facilities. Under the guidance of GBAC, a Division of ISSA, the worldwide cleaning industry association, the Austin Convention Center Department has implemented the most stringent protocols for cleaning, disinfection and infectious disease prevention for the facility. Learn More
Special Event Venues
Austin event venues are working diligently to welcome you back to their spaces safely. By practicing and following recommended protocols from local health organizations and industry partners. The Austin Center for Events is developing reopening guidelines for special event venues. In the meantime, businesses are utilizing this venue guide for best practices.
Austin’s restaurants (including those found in hotels) are open for dine-in indoor and outdoor patio service with no occupancy limits. Masks are strongly encouraged and in many places, required by business owners. They are committed to providing a safe, comfortable and unforgettable experience while ensuring staff and customer health. Many restaurants are participating in a reopening agreement to help guests “Dine With Confidence.”
Many of Austin’s popular attractions, museums, and tour companies have reopened, with more opening every week. Visit Austin is working to maintain the latest information on our website. Please check individual websites and social channels to confirm operating hours. Learn More
In person live music experiences are returning slowly and safely. From an intimate lounge show at ACL Live at the Moody Theatre to an outdoor jam session at a hill country brewery, there’s something for everyone’s comfort level. Check out our events calendar for upcoming live music.
Prefer to take advantage of local live music virtually? Check out our list of streaming events and concerts here.
Austin-Bergstrom International Airport (AUS) has many enhanced cleaning measures to ensure the health and safety of passengers and employees. Travelers can stay up to date on what AUS is doing to support public health and learn about their commitment to your safety and well-being. Learn More Learn more about what each airline is doing to address health concerns from the pandemic. Read More
"Drive friendly" is one of our state mottos, and Austin is no exception. Getting to and from the airport - and all around town - is easy. Most major rental car and ride-hailing companies are available at Austin-Bergstrom International Airport, and other standard transportation options are available.
Austin’s various transportation providers have safety guidelines to help guests travel responsibly and comfortably.
The Austin Transportation Department regulates ground transportation services within Austin to enhance safety and provide access to service for all users. Learn about different service providers and what each is doing to keep riders safe and comfortable here. Carter Transportation (formerly SuperShuttle / ExecuCar of Austin) is here for your transit needs whether it’s to and from the airport or around town to restaurants, wineries, and more. Learn More
Capital Metro Bus & MetroRail
From physical distancing protocols to enhanced features aboard their vehicles, CapMetro has updated its safety and cleaning measures to ensure you can get where you need to go without adding extra stress to your trip. Whether you’re riding the train or catching your bus, our services continue to be the safe, convenient and affordable option you can count on. Visit CapMetro.org for more information.