You have items in your cart!


602 E. Fourth St.
Open 7 Days a Week
Monday - Saturday, 9 a.m.- 5 p.m. and Sunday, 10 a.m.- 5 p.m.
866-GO-AUSTIN; 512-478-0098
Austin VC New

Our friendly staff loves to share knowledge of Austin’s history and culture, special events, shopping, unique restaurants, outdoor fun, nightlife and music.

Stop by to pick up free maps and brochures, and enjoy complimentary WiFi, clean restrooms, media wall and a cell phone recharge station in the lounge. Enjoy free live music on special occasions at our Visitor Center—for dates, see the Austin Visitor Center & Gift Shop on Facebook.

You’ll find Austin and Texas-themed gifts, novelties and oddities, Austin-appropriate clothing, books, children's toys and clothing and more in the Gift Shop. Some of our most popular items can also be purchased online.

We can help you review Austin’s array of tour options, in order to choose the tour that’s best for you.  Many tours start and end at our Visitor Center. Just a few Austin favorites:
Downtown Walking Tours
Access ATX
Austin City Limits Studio Tours
Austin Detours
Austin Duck Adventures
AO Tours
Double Decker Austin
Gliding Revolution Segway Tours
Twisted Texas Tours

See our Tours and Activities page for a complete list. Reserving online, ahead of time assures availability.

Suitcase Stash
If space allows, the Visitor Center will hold your luggage for $8 per piece per day, freeing you to explore Austin unencumbered. Restrictions and limitations apply. Call (512) 478-0098 for details.

Location & Transportation
Our Visitor Center is located on the ground floor level of the Austin Convention Center Parking Garage. To park, enter the garage at the corner of East Fifth and Red River Streets. Enter the Visitor Center from East Fourth Street. Visit the Austin Convention Center's website for more information on parking. To visit by transit, take MetroRail to Downtown Station or local bus Route 4 7th Street or Route 17 Cesar Chavez.


Cheri Winterrowd

Director of Retail and Visitor Services

Natalie Pollan

Assistant Director, Visitor Services


Harrison Eppright

Visitor Services Manager & Tour Ambassador

Dominique Kirven

Retail Manager


Cynthia Trenckmann

Visitor Center Assistant Manager

Sean Duffy

Visitor Center Operations Manager